Cookie Policy

Effective date: July 20, 2026

This website currently provides information and collects enquiries and Circle sign-ups. Online bookings, ordering, payments and prescription uploads are not available.

1. What Cookies Are

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Cookies are small text files placed on your device when you visit www.aleme.co.za (“the Website”). They allow the Website to function, remember your preferences, and help us understand how the Website is used so that we can improve it.  Similar technologies such as pixels and local storage are treated as cookies for the purposes of this policy.  This policy must be read together with our Privacy Policy.

2. Cookies We Use

  • Strictly necessary cookies: required for the operation of the Website, including cookies that enable you to log in, maintain your basket, submit prescriptions and check out securely.  These cannot be disabled through our cookie banner.
  • Functional cookies: remember choices you make (such as your delivery region) to provide a more personalised experience.
  • Analytics cookies: collect aggregated information about how visitors use the Website (pages visited, time on site, errors encountered) to help us improve performance and content.
  • Marketing cookies (where used): used to measure the effectiveness of our campaigns and, only with your consent, to show you relevant offers.  We do not use your health or prescription information for cookie-based advertising.
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3. Your Choices

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Where required, non-essential cookies are set only after you have given consent via our cookie banner, and you may change or withdraw your consent at any time via the cookie settings on the Website.  You can also configure your browser to refuse or delete cookies; if you do so, some features of the Website (including ordering) may not function correctly.

4. Third-Party Cookies and Updates

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Some cookies are set by third parties that provide services to us, such as analytics and payment providers. These third parties process information in accordance with their own privacy policies and our written agreements with them.  We may update this Cookie Policy from time to time; the current version will always be published on the Website.  Questions may be directed to our Information Officer at popia@aleme.co.za.